If you are experiencing a true, life-threatening emergency, call 911. Please call our office only after you have made arrangements to get to the Emergency Room.

Please use this guide as to when you should make your phone call.

Call Anytime – day or night if

  • Fever 100.5 F. degrees or greater.
  • Chest pains.
  • Shortness of breath.
  • Severe shaking or chills.
  • Severe nausea.
  • Severe diarrhea.
  • Acute onset of pain.
  • Bleeding from the nose or gums.
  • Blood in the urine.
  • Black, tarry bowel movement.
  • Constipation with intense abdominal cramping.
  • Changes in your vision, hearing, balance or speech.
  • Pain medication is not working.

Call During Regular Office Hours (9:00 a.m.–5:00 p.m. Monday-Friday):

  • If you have questions about your medication, treatment or side effects.
  • If you’re having nutrition problems.
  • If you need a prescription refilled.
    • Please call by 3 p.m. and have your pharmacy’s phone number
    • For narcotics such as Percocet, MS Contin or Oxycontin, plan to either come into the office for a written prescription or allow 5 days for the written prescription to be mailed. By law, your pharmacy must have a written prescription. No narcotic prescriptions can be written on weekends.
  • For lab tests or scans, please know that results usually take:
    • Scans: 48-72 hours
    • Tumor markers: 72 hours
    • Bone marrow: 7-10 days
    • Pathology Reports: 3-5 days
  • If you’ve heard about a new treatment.

Never hesitate to call us for any problem that is important to you. If a certain medication is not working, call and let us know.